OEM SOLUTIONS
If you can't find the answer you're looking for in our FAQ, feel free to reach out to us directly. Our team is here to help and ensure you have the information you need.
How does Jewelryours ensure product quality?
At Jewelryours, we are committed to maintaining strict standards for product quality and delivery timelines to ensure maximum customer satisfaction. Below are our quality and delivery assurance policies:
Quality Assurance
We guarantee that all products will meet the agreed-upon quality standards. In the rare event of any quality issues, you may choose from the following compensation options to protect your interests:
1.Double Quantity Replacement: We will provide replacement products at twice the original quantity.
2.Double Price Compensation: We will compensate you with double the product price.
3.Equal Quantity Replacement + Single Price Compensation: We will replace the quantity of defective items and provide additional compensation equal to the product price.
Delivery Assurance
We strive for excellence in delivery speed and offer a delivery guarantee for custom orders:
1.Late Delivery Compensation: While ensuring high-quality products, we commit to faster delivery times than any other supplier. For each day of delay, 10% of the total order amount will be deducted as compensation.
Jewelryours is dedicated to upholding the highest standards in both quality and delivery, providing you with a reliable, transparent, and superior service experience.
What materials and processes does Jewelryours offer?
Jewelryours provides a wide range of material and process options to meet diverse design requirements and styles. Our offerings include both metal and non-metal materials, combined with advanced manufacturing techniques and surface finishes to create high-quality custom jewelry pieces.
Available Materials
Metals: Stainless steel, titanium, copper, silver, iron, aluminum, zinc alloy, etc., ideal for crafting durable, high-quality jewelry.
Other Materials:
Wood: Adds a natural texture, suitable for vintage and nature-inspired designs.
Semi-Precious Stones: Offers unique colors and textures to enhance the product’s individuality.
Crystal: Known for its clarity, ideal for luxury and high-fashion jewelry.
Pearl: Perfect for classic, elegant designs.
Resin/Acetate: Lightweight and highly versatile, available in various colors.
Acrylic: A vibrant and lightweight option, suitable for colorful designs.
Leather: Complements personalized, vintage-style bracelet designs.
Available Manufacturing Processes
1.Cutting: Precision cutting of both metal and non-metal materials to ensure accurate shapes.
2.Lathe Machining: Used for rotating workpieces to create complex and diverse shapes.
3.Oil Pressing: High-pressure oil forming, suitable for fast shaping of metal pieces.
4.Casting: Metal casting with molds, ideal for mass-producing complex shapes.
5.Powder Metallurgy: Sintering for high-strength metal components.
6.Engraving: Adds artistic patterns or text to surfaces, enhancing aesthetic appeal.
7.Laser Processing: Laser cutting and engraving for high-precision, detailed designs.
Surface Finishing Techniques
1.Polishing: Smooth surface treatment, achieving a mirror-like finish.
2.Matte Finishing: Adds a matte texture for an understated, tactile feel.
3.Sandblasting: Creates a matte or textured surface for a unique appearance.
4.Diamond Sand Coating: Enhances surface hardness and wear resistance.
5.Surface Texturing: Custom textures for enhanced visual appeal.
6.Pattern Engraving: Adds decorative patterns for an ornamental look.
7.Etching: Chemical etching for intricate patterns, suitable for fine details.
8.Electroplating: Multiple color options to enhance jewelry luster and protection.
9.Coating: Provides surface protection and diverse color effects.
Jewelryours is dedicated to delivering a high-quality, personalized jewelry customization experience through a rich selection of materials and versatile manufacturing techniques.
What information is needed before placing an order?
To ensure a smooth process, we recommend signing a confidentiality agreement before placing your order and submitting design drawings or product images. By sharing your basic product requirements and desired order quantity, our team will manage all the remaining details for you.
How are product specifications and standards confirmed?
Within 24 hours, our team will prepare a detailed product specification sheet for your review and confirmation. You are welcome to adjust the specifications as needed, ensuring the final plan aligns perfectly with your requirements.
How long does it take to receive a quote and production timeline?
Jewelryours commits to providing a comprehensive quote within 24 hours. Depending on your project needs, this quote may include mold fees and refund conditions, sample fees with relevant terms, and precise estimates for sample and full-scale production timelines.
How is a sample order confirmed?
For sample orders, we will confirm your specific requirements and provide a Proforma Invoice for the sample. Once the sample fee is received, production will begin the next business day. Sample fees may be partially or fully refundable based on the agreed terms.
What design support does Jewelryours provide in the initial phase?
Jewelryours offers comprehensive consultation services to optimize your designs for streamlined production. Our experienced team provides expert guidance on structure and material selection, ensuring your design is perfectly aligned with manufacturing requirements. Additionally, we offer recommendations on surface finishes, material choices, and structural adjustments to enhance product quality, reduce costs, and improve production efficiency.
Product inspection and quality assurance
Jewelryours is committed to delivering products that meet the highest standards. If any quality or quantity issues arise upon receipt, our team will work with you promptly to resolve them, including offering replacements or compensation as needed to ensure your satisfaction.
Ready-to-Ship Wholesale
If you can't find the answer you're looking for in our FAQ, feel free to reach out to us directly. Our team is here to help and ensure you have the information you need.
What types of metal jewelry are available for wholesale?
Our ready-to-ship wholesale selection includes a wide variety of jewelry types, such as bracelets, necklaces, rings, and earrings, all available in multiple material options like stainless steel, copper, silver, titanium, zinc alloy, and tungsten. With our integrated inventory system connecting 200 factories, you’ll always have access to the latest designs and sufficient stock. We are committed to providing you with timely, efficient supply assurance.
What are the advantages of Jewelryours’ wholesale service?
Our wholesale service offers unique competitive advantages, including:
New Arrivals Daily: Dozens of new styles are added every day.
Real-Time Inventory with 24-Hour Shipping: All in-stock items reflect real-time inventory, ensuring accurate fulfillment with a 24-hour dispatch commitment. In case of a stockout, we offer a tenfold compensation as a testament to our commitment to customer satisfaction.
Diverse Inventory Selection: Our collection includes a wide range of popular styles to meet varied market demands.
Ample Supply Support: Through our alliance with 200 factories and shared inventory network, we guarantee a steady supply of the latest styles and sufficient stock.
Flexible Order Quantities: Start with as little as one piece, with tiered pricing based on order quantity.
What payment methods are available for wholesale orders?
To provide a convenient payment experience, we accept multiple payment methods, including credit cards, PayPal, bank transfers, and wire transfers.
How long does it take to ship wholesale orders?
We commit to dispatching in-stock products within 24 hours after order confirmation and payment. With support from our inventory system shared across 200 factories, we ensure a stable and sufficient supply of in-stock items, providing you with swift delivery service. The specific delivery time depends on order quantity and destination, and our team will stay in close contact with you.
Can wholesale products be returned or exchanged?
For wholesale orders, we perform strict quality checks before shipping to ensure every product meets high standards. If the products you receive have any quality issues or do not meet specifications, we can arrange for returns or exchanges. For detailed return and exchange policies, please contact our customer service team, who will be happy to assist you.
How can I view the latest wholesale product catalog?
We update our website weekly with hundreds of new arrivals from various factories, so you can always browse the latest fashion jewelry. You can also subscribe to our newsletter to receive early access to new arrivals and exclusive recommendations, helping you stay ahead of trends and quickly stock the latest styles.
CONTACT US
Supporting you is our top priority. Every message, every request, and every piece of feedback will be handled with care and attention.
Customer Support:
support@jewelryours.com
OEM Inquiries:
oem@jewelryours.com
Partnerships:
partnerships@jewelryours.com
General Information:
info@jewelryours.com